Privacy Policy

This Privacy Policy is last modified on 6 September 2018. All interpretation of this Privacy Policy is based on the English version.

Otopac Limited operates the Otopac Hong Kong website(this site). This page informs you of our policies regarding the collection, use and disclosure of your Personal Information we receive from you on this site.

We treat your Personal Information as classified, and use your Personal Information only for providing promotions and services for you, and improving this site. We will not use or disclose your Personal Information with anyone except as described in this Privacy Policy. By using this site, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you should not continue to use this site.

Information Collection

While you are using this site, you are anonymous to this site, and we will not actively collect your Personally Identifiable Information. When making a request like an appointment or franchise request, we may ask you to provide us with certain Personally Identifiable Information that can be used to contact you. Personally Identifiable Information may include, but is not limited to your name, email and phone number.

Information Use

We will only use your Personally Identifiable Information for giving you promotions and processing your requests. We may send a confirmation email with your Personally Identifiable Information and use your phone number to acknowledge your request. Your email and phone number will also be used to give you promotions. If you do not wish to receive our promotions, we will try our best to accommodate your request.

Information Disclosure

Only authorized personnel in Otopac Limited will be allowed to access your Personally Identifiable Information. They are obligated not to disclose or use the information for any purpose not explicitly stated in this Privacy Policy. Unless there are legal requirements, we will not disclose your Personally Identifiable Information to any third party.


Cookies are files with small amount of data that is commonly used as anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. As we use Google Analytics to improve this site for providing you better services, we use cookies to automatically log information including the pages of this site that you visit, the time and date of your visit, and the time spent on those pages. We will not try to use cookies to collect any Personally Identifiable Information from you.


We value your trust in providing us your Personal Information, thus we are striving to follow the industry standards to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links To Other Sites

This site may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

Privacy Of Children

This site do not address any children under the age of 16. We do not knowingly collect Personally Identifiable Information from children under the age of 16. In the case we discover that a child under the age of 16 has provided us with Personally Identifiable Information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with Personally Identifiable Information, please contact us so that we will be able to do necessary actions. If you are under the age of 18, you should have permissions from your parents or guardians before providing this site your Personally Identifiable Information.


We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.


If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via the phone number +852 3690 8997.